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Search our guides or browse the topics below. Everything you need to post, find, book, and manage freight on The Cargo Exchange.
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Pick a category to see the guides and common questions inside it.
Getting Started
What The Cargo Exchange is, who it's for, and how to sign up.
4 articlesAccount & Verification
How FMCSA verification works and how to manage your account.
5 articlesBilling & Subscription
Plans, pricing, dispatcher seats, cancellation, and refunds.
5 articlesPosting Loads
How brokers post loads, multi-stop routing, and instant booking.
6 articlesFinding & Booking Loads
Search, Book Now, bidding, messaging, and what happens next.
6 articlesRates & Profit Tools
Cost profiles, deadhead, RPM, fuel estimates, and Best Matches.
6 articlesCarrier Packet & Documents
Store your setup docs and send a one-click master packet.
6 articlesTrucks / Posting a Truck
Post your available truck so brokers can find you.
4 articlesDiscovery Tools
Near Me, Return Home, and Backhaul — cut your empty miles.
4 articlesTrust & Safety / Fraud Prevention
Verification badges, reputation, hiding companies, and fraud prevention.
5 articlesDispatchers
How dispatchers join, work for carriers, and get billed.
4 articlesNotifications & Saved Searches
Saved searches, load alerts, and notification frequency.
3 articlesTechnical Support / Troubleshooting
Password resets, email issues, and how to reach support.
5 articlesStill need help?
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